To get the best out of your electric bike battery it is important to know how to look after it. Charging and care are the two most important factors when looking at the life and service of a battery.

All of our batteries are certified to UN38.3. This is a worldwide legal requirement for battery safety and charger compatibility.

PERFORMANCE

There are a number of factors that affect the performance and hence the range of your electric bike. Terrain, riding pattern, tyre pressure, user weight and temperature all play a part. Time is a factor too, all batteries deteriorate with time, whether in use or not.

Obviously, if the terrain is hilly, you are likely to use more power. Also, the surface you are riding on can make a difference. A smooth tarmacked surface takes less effort. A softer surface, such as sand, or a loose substance like gravel takes more effort. Keeping tyres pumped up makes a big difference because soft tyres have more rolling resistance and drag. Tyres pumped to the correct pressure will give you more miles from your battery.

In general terms: If you are somewhere where it would be hard work to ride an ordinary bicycle, then it will probably use more from the battery on your electric bike than easier conditions.

ELECTRIC BIKE BATTERY CHARGING

All of the battery types are easily removed for indoor charging. Charging works the same way as when you charge your mobile phone or laptop. Each bike is supplied with a charger and a flat battery is fully charged in 4 to 6 hours. In addition, the batteries can be charged on or off the bikes.
The electric bike battery does not have to be completely discharged before it is recharged. A Lithium battery has no “memory” and therefore can be charged at any time. It is perfectly acceptable to recharge the battery after a short ride so that the battery is fully charged before the next ride.

IMPORTANT CHARGING INFORMATION

Lithium batteries (and indeed any type of rechargeable battery) do not like to be left discharged. It is good practice to recharge as soon as is reasonably possible after the battery goes flat. We recommend charging after every ride, that way your electric bike is always ready for your next outing.

  • Do not charge at temperatures below 0 °C (32 °F)
  • Switch off the battery before charging. (If the battery has a switch on it).
  • Battery can be charged on or off the bike.
  • Always make sure the battery and charger are on a non-flammable, dry surface away from sources of heat, humidity and flammable materials.
  • Do not cover the battery or charger whilst charging.
  • Only use the charger supplied.
  • Even if not in use, recharge your battery a minimum of once a month.
IMPORTANT STORAGE INFORMATION

Batteries do not like to be stored in very hot or very cold conditions, or to be subject to conditions of high moisture. They also do not like to be left in a fully discharged state. If Lithium batteries are left flat for an extended period they may no longer be functional.

  • Store your battery between 15 °C (59 °F) and 25 °C (77 °F) in a dry area. (The conditions found in a normal domestic house).
  • If your Batribike is not in use for an extended period it is imperative that you charge the battery before storage and then charge the battery once a month to prevent deterioration.
March 06, 2023 — Alex Ashton